KG
Kate G
1 reviews | Active since Feb 2026
27 Feb 2026, 16:10
OTT voucher
OTT CUSTOMER SERVICE is pathetic. Purchased a voucher on the 1st January 2026 till to date NO voucher number. Every time they tell me matter has been escalated to the technical team. The last time I called Lindi told me that Palesa the manager will call me, as she's the only one who can assist with my query. I am still waiting for that call. HOW LONG SHOULD I WAIT TO GET MY VOUCHER NUMBER OTT SA??? ALMOST TWO MONTHS NOW. I ALREADY SPENT MORE THAN THAT VOUCHER CONTACTING YOU.
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Replies (2)
OTT South Africa's replyOfficial
27 Feb 2026, 16:25Good day Kate,
We have checked your query and it shows that it was resolved yesterday. This means that your voucher was sent to the 083 number you provided to the OTT team when they spoke to you.
If you did not receive the voucher on this number, please let us know which number we should resend it to.
Thank you.
Thank you.
OTT South Africa's reply27 Feb 2026, 16:25
Official
Good day Kate,
We have checked your query and it shows that it was resolved yesterday. This means that your voucher was sent to the 083 number you provided to the OTT team when they spoke to you.
If you did not receive the voucher on this number, please let us know which number we should resend it to.
Thank you.
Thank you.
OTT South Africa's replyOfficial
27 Feb 2026, 16:45Good day Kate,
Sli/Lindi gave you a call just now regarding your voucher. She confirmed that the voucher was sent yesterday and that you have received it.
Thank you.
OTT South Africa's reply27 Feb 2026, 16:45
Official
Good day Kate,
Sli/Lindi gave you a call just now regarding your voucher. She confirmed that the voucher was sent yesterday and that you have received it.
Thank you.