DS
Deonie S
1 reviews | Active since Sept 2018
05 Mar 2026, 20:48
OTT South Africa - source of irritation - avoid as far as possible
The absolute worst service in the world. Endless problems receiving PINS for vouchers purchased online, back and forth communication for at least 24 hours to resolve the issue. This is the third time in two weeks. They should just remove their online platform completely.
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Replies (1)
OTT South Africa's replyOfficial
06 Mar 2026, 14:31Hi Deonie,
We’re really sorry for the frustration you experienced while trying to receive your voucher PIN. We understand how inconvenient that must have been.
Our team did look into the issue and made sure your voucher was successfully sent through. We appreciate you raising this with us, as it helps us identify where we need to improve the experience on our platform.
If there’s anything further you need assistance with, please contact us so that we could provide further support.
Kind regards,
Team OTT
Team OTT
OTT South Africa's reply06 Mar 2026, 14:31
Official
Hi Deonie,
We’re really sorry for the frustration you experienced while trying to receive your voucher PIN. We understand how inconvenient that must have been.
Our team did look into the issue and made sure your voucher was successfully sent through. We appreciate you raising this with us, as it helps us identify where we need to improve the experience on our platform.
If there’s anything further you need assistance with, please contact us so that we could provide further support.
Kind regards,
Team OTT
Team OTT