1 reviews | Active since Oct 2011
OTT REWARDS option not working.
REWARDS option not working. It just shows the BUSY ICON for a long time then goes back to menu. I reported this a few times via their WHATSAPP support and requested escalations but it still hasn't been fixed. A very unprofessional app that doesn't seem to undergo much user testing.
Hi Thavan,
We apologise to hear that you are experiencing this issue.
We checked your query on WhatsApp and can see that the issue was related to logging in. On the day you reported the issue, we were experiencing some technical difficulties, which have since been resolved.
Could you please try logging out and logging back in again? The issue should now be resolved.
If you are still unable to log in, please let us know so that we can assist you further.
Thank you.
Hi Thavan,
We apologise to hear that you are experiencing this issue.
We checked your query on WhatsApp and can see that the issue was related to logging in. On the day you reported the issue, we were experiencing some technical difficulties, which have since been resolved.
Could you please try logging out and logging back in again? The issue should now be resolved.
If you are still unable to log in, please let us know so that we can assist you further.
Thank you.