Competitions

Dear OTT Voucher Support Team,

I hope this email finds you well. I'm a regular user of OTT Vouchers and really appreciate the convenience they offer for online payments, as well as the exciting competitions available through the OTT4Me/Second Chance platform.

I wanted to share a suggestion to improve the fairness of the competition entries. Currently, each redeemed voucher PIN (of R5 or more) gives one entry into the chosen competition, regardless of the voucher's value.

This means someone could buy multiple low-value vouchers (e.g., ten R10 or R20 vouchers) to gain many entries for a relatively small total spend, while someone purchasing a single higher-value voucher (e.g., R500 or R1000) only gets one entry despite spending more.

To make it fairer and encourage higher-value purchases, I suggest adjusting the system so that the number of entries (or entry weight/chances) is tied to the voucher's value. For example: Proportional entries (e.g., 1 entry per R50 or R100 of voucher value), or

Bonus entries for higher-value vouchers. I believe this would reward loyal users who spend more and make the competitions feel more equitable overall.

Thank you for considering my feedback—I'm a big fan of OTT and would love to see this kind of update!