Unavailabilty of flip case for Motorola cell phone

I wanted to order a Mororola Moto G (3rd Gen) with flip case from Orange. However, only the device was available but no flip case.Finally, after waiting for about 2 months there was still no flip case available, so I ordered the phone without the case. During the 2 months of waiting the Orange website gave a waiting period of so many days (I think it was around 15 days) for flip case availability but during the entire period this waiting time never reduced, it just rolled over - most frustrating! I called their sales office but was simply told that I would have to wait but the sales person could not tell me for how long.<br> After receiving the phone, I again queried availability of a flip case but after receiving no reply 5 days later, I ordered a flip case from another online supplier at a higher price. Orange did finally respond a week after my query was lodged but it was too late.