Torrid first time and possibly the last time with Orange ZA

<p>I was really optimistic about getting oranges very good deals, I even researched the company a little and although there were some complaints there were more satisfactory stories. I ordered my phone as per the norm and gave my credit card number as required instead of a bank transfer. I waited 5 business days and started to phone to make sure everything was still on track and I was assured everything was okay. On the sixth day I did the same and was once again reassured I would receive the phone on time (8 business days). On the seventh day I realised I had not received a notification that a payment was made and enquired about this, this is when everything went sour they told me the funds had not gone through (After they already told me "the product was ready to be shipped to me" but they couldn’t tell me the transaction had problems). So I proceeded to do a bank transfer to resolve the matter ASAP knowing there would be at least a 24hr delay for the funds to reflect on their end. The following day I proceeded to check my status and it stated "Awaiting stock" so I phoned in again for like the 12th time to enquire and they did indeed receive my payment but told me I must wait another 8 days as they ran out of stock. My question is how? When they had already told me they had done everything but hand it over to FedEx to deliver it to me. Where is this device I ordered and had been waiting 10 days for? Was I being **** to every time I asked for progress? I am on the brink of cancellation as my "NEW" 8 days begin today (1 September) so I need some clarity on the matter as the Call Centre agents are really unreliable at this point.</p>