Speedy service and helpful staff

I ordered a Nokia Lumia 630 Dual Sim on Thursday the 5th of March 2015 and paid by ETF the following day. By the time that I placed my order the website was stating that there three handsets in stock. But on Monday the 9th of March when I checked the status of my order it was stating \awaiting stock". I sent Orange an email about that issue and I got a reply the same day from Fiorella Sokolova stating that they are going to investigate what had actually happened and that they were going to assist me in changing my order to a different handset if they had ran out of Nokia Lumia 630 Dual sim or offer me a refund. On Wednesday I got an email from George Nektarious Konstantinou stating that they have concluded the investigation and they still have the handset I ordered in their stock and they have handed it over to FedEx overnight express. Today I received the parcel from FedEx."""