Solid Delivery and Service

My experience on 2 separate occasions was a positive experience:<br> <br> The only suggestion I would make is to please change the customer facing statuses. For e.g. I requested part of my shipment to sent which then changed the status back to \Not Processed". I understand that it is your internal process but as a user that makes no sense to me and causes confusion. I would rather like to see \""'Part Shipment Requested\"" or whatever so that as a user I don't freak out and think there is something wrong with your system.<br> <br> Also"