RR
Ryan R
1 reviews | Active since Aug 2015
03 Aug 2015, 22:31
Repairs takes longer than a month to reply
I had my headphones sent in for repairs in the beginning of July 2015. I got an acknowledgement very fast that it has been received by them. Since them no matter how many times i ask, i have gotten absolutely no response by them. I mail them and get told they'll reply soon but nothing. I would seriously rather recommend that should you even consider having it sent in for repairs to rather throw it away as its a waste of your time and effort.
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Orange South Africa's replyOfficial
04 Aug 2015, 13:29Hello Ramedies1234,
Thank you for your comment.
Sorry about the delays you encounter in getting a response,
We understand it can take time for feedback to be received as with some items, due to their unique nature, the replacements parts are not always easily accessible.
If you could provide us with your order / return reference, we can investigate this for you. Please send this to : ***
Thank you for your patience,
Kind Regards,
Orange South Africa
Thank you for your comment.
Sorry about the delays you encounter in getting a response,
We understand it can take time for feedback to be received as with some items, due to their unique nature, the replacements parts are not always easily accessible.
If you could provide us with your order / return reference, we can investigate this for you. Please send this to : ***
Thank you for your patience,
Kind Regards,
Orange South Africa
Orange South Africa's reply04 Aug 2015, 13:29
Official
Hello Ramedies1234,
Thank you for your comment.
Sorry about the delays you encounter in getting a response,
We understand it can take time for feedback to be received as with some items, due to their unique nature, the replacements parts are not always easily accessible.
If you could provide us with your order / return reference, we can investigate this for you. Please send this to : ***
Thank you for your patience,
Kind Regards,
Orange South Africa
Thank you for your comment.
Sorry about the delays you encounter in getting a response,
We understand it can take time for feedback to be received as with some items, due to their unique nature, the replacements parts are not always easily accessible.
If you could provide us with your order / return reference, we can investigate this for you. Please send this to : ***
Thank you for your patience,
Kind Regards,
Orange South Africa