Refunded no problem. Patience is key

Last week Thursday I think it was, I ordered a phone which I mistakenly thought was dual sim.<br> Luckily I found out that it wasn't and phoned Orange the next morning. <br> The lady operator was very helpful and efficient. She did exactly what she said she would by immediately<br> cancelling the order and sending me emails confirming this. <br> I Have just received the amount back in FULL. I know there are many companies who would've deducted a<br> small \service fee"so I am VERY HAPPY with Orange service and would definitely purchase from them in<br> future. A little patience and understanding is all it takes. """