REFUND NOT RECEIVED 13 DAYS AFTER CANCELLING ORDER

ORDER NUMBER 55HP4A33D***, NAME - KYLE REDDY<br> i HAD ORDERED A SONY XPERIA Z3 ON THE 2ND OF JUNE 2015.<br> ON THE 3RD I DECIDED TO CANCEL MY ORDER. PAYMENT HAD BEEN MADE ALREADY ON THE 2ND.<br> PROOF OF PAYMENT HAD BEEN SUBMITTED AND PROCESSED.<br> WHEN I CANCELLED MY ORDER I WAS INFORMED THAT 7WORKING DAYS AHEAD I WILL RECEIVE MY REFUND IN MY ACCOUNT. THE DATE WOULD BE THE 12TH.<br> THE 12TH CAME, AND I STILL HAD NOT RECEIVED MY REFUND, I CALLED THE CUSTOMER SERVICE THEY SAID THEY DONT KNOW WHY IT HAS NOT BEEN RECEIVED AND IT WILL BE ESCALATED TO ACCOUNTING DEPARTMENT, AND CAN ONLY BE DEALT WITH ON MONDAY. MONDAY CAME, NO RESPONSE TO EMAILS OR CALLS. IT IS NOW TUESDAY, NO RESPONSE.<br> I AM EXTREMELY FRUSTRATED AS THEY HAD NO HEEDED MY WARNINGS TO TAKE LEGAL ACTION AND I HAVE HAD LEGAL PAPERS DRAFTED DEMANDING MY REFUND ASAP AND WILL BE SENT TO ORANGE SOUTH AFRICA.<br> IF I DO NOT RECEIVE MY REFUND ASAP. YOU CAN BE ASSURED THAT A LAW SUIT WILL BE ORDERED AGAINST YOU.<br> THIS IS MY FINAL WARNING. IT SHOULD NOT TAKE LONG TO PROCESS BECAUSE WHEN I PAID THE NEXT DAY IT WAS REGISTERED AS PAID.<br> <br> REGARDS