JB
Jono B

1 reviews | Active since Jun 2016

04 Aug 2016, 09:51

Order not processed

<p>I bought a phone online a couple days ago and the order is still saying it has not been processed. i phoned to find out why it isnt getting processed and i have not heard anything back. very poor service</p>

0
Replies (1)
Orange South Africa
Orange South Africa's reply10 Aug 2016, 08:43
Official

Hello Jono,

Thank you for contacting us,

Please note that orders are processed during normal business hours, and usually within 1 working day of your order being placed.

We note the 3rd of August was a public holiday in South Africa hence this is why you may have seen a delay in processing your order :)

We appreciate your feedback nonetheless,

Kind Regards

Orange South Africa