IR
Ivan R
1 reviews | Active since May 2010
21 Sept 2015, 16:38
Orange & TT3 Repairs
I bought a MotoX from Orange some time ago and the screen broke. I then asked where I could take it in SA for a repair. Orange recommended TT3 repairs who I dropped it off at.<br> <br> These guys did a terrible job on the phone. It had a terrible distortion and the phone was not good. TT3 then accused me of abusing the phone. Which I didn't do.<br> <br> Now I've sent it back to them and they have not given me any feedback and seem to be ignoring my emails. Orange has also stopped responding.
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Orange South Africa's replyOfficial
21 Sept 2015, 23:53Hello Ivan2010,
Thank you for your comment,
We're very sorry but also surprised to learn of your experience with TT3 who are not only a service partner that we make use of but also who are active as an official service partner for some OEM manufacturers.
Kindly allow us to report this matter to TT3 and revert back to you.
Thank you in advance for your continued patience and understanding,
Kind Regards,
Orange South Africa
Thank you for your comment,
We're very sorry but also surprised to learn of your experience with TT3 who are not only a service partner that we make use of but also who are active as an official service partner for some OEM manufacturers.
Kindly allow us to report this matter to TT3 and revert back to you.
Thank you in advance for your continued patience and understanding,
Kind Regards,
Orange South Africa
Orange South Africa's reply21 Sept 2015, 23:53
Official
Hello Ivan2010,
Thank you for your comment,
We're very sorry but also surprised to learn of your experience with TT3 who are not only a service partner that we make use of but also who are active as an official service partner for some OEM manufacturers.
Kindly allow us to report this matter to TT3 and revert back to you.
Thank you in advance for your continued patience and understanding,
Kind Regards,
Orange South Africa
Thank you for your comment,
We're very sorry but also surprised to learn of your experience with TT3 who are not only a service partner that we make use of but also who are active as an official service partner for some OEM manufacturers.
Kindly allow us to report this matter to TT3 and revert back to you.
Thank you in advance for your continued patience and understanding,
Kind Regards,
Orange South Africa