SP
Shandre P

1 reviews | Active since Dec 2013

10 Aug 2016, 20:31

Not worth the discounted prices

<p>Hi</p> <p>I contacted you previously relating to my lg G3. I had this motherboard issue which is a regular problem with lg phones. You guys refused to have this phone repaired because it was a few months outside it's warranty. I understood and i sent it away for repairs. R1500 later the phone is still not fixed and is beyond repairs. I contacted LG south africa and they can't deal with this matter. I bought the phone from you guys and i expect some help atleast. Who can i contact?????? what lg company should i complain to.</p> <p><br />I spent almost R6000 for that phone and 15months later i have to throw it away. This is no joke. I am a student and i had to save so long for a so called decent phone which i thought it was.</p> <p>I would like some guidence please!!!!!!</p>

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Replies (1)
Orange South Africa
Orange South Africa's reply11 Aug 2016, 09:33
Official

Hello Kha****a,

Thanks for getting in touch with us.

If you have paid for a repair on a device (after the warranty period has lapsed), there is usually a 3 month warranty on the workmanship performed.

Please get in touch via contact dot za at orange dot com in order for us to investigate this matter for you.

Kindly include your order and /or return reference

Kind Regards

Orange South Africa