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yajna G
1 reviews | Active since Dec 2011
05 May 2015, 13:43
No response or help with big order
Ordered s6 <br> <br> Received no response to my mails <br> <br> Called the call centre and man refused to call me back when I said my airtime will cut off <br> <br> I want to know when to expect delivery
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Replies (1)
Orange South Africa's replyOfficial
06 May 2015, 17:07Hello anonymous101,
Thank you for your comment,
Could you please forward us the e-mails in question so that we can investigate as to why you did not receive a response. Kindly send them to : ***
Did you know that when placing an order, you'll receive an estimate of when shipment can be expected. We'll then send you a further notification once your order has been shipped.
Your order has already been invoiced out to you and will be shipped off tomorrow, for delivery on Friday, a few days earlier than estimated :)
Please accept our apologies for the inconvenience suffered and we hope you'll be thrilled with your new device.
Kind Regards
Orange South Africa
Thank you for your comment,
Could you please forward us the e-mails in question so that we can investigate as to why you did not receive a response. Kindly send them to : ***
Did you know that when placing an order, you'll receive an estimate of when shipment can be expected. We'll then send you a further notification once your order has been shipped.
Your order has already been invoiced out to you and will be shipped off tomorrow, for delivery on Friday, a few days earlier than estimated :)
Please accept our apologies for the inconvenience suffered and we hope you'll be thrilled with your new device.
Kind Regards
Orange South Africa
Orange South Africa's reply06 May 2015, 17:07
Official
Hello anonymous101,
Thank you for your comment,
Could you please forward us the e-mails in question so that we can investigate as to why you did not receive a response. Kindly send them to : ***
Did you know that when placing an order, you'll receive an estimate of when shipment can be expected. We'll then send you a further notification once your order has been shipped.
Your order has already been invoiced out to you and will be shipped off tomorrow, for delivery on Friday, a few days earlier than estimated :)
Please accept our apologies for the inconvenience suffered and we hope you'll be thrilled with your new device.
Kind Regards
Orange South Africa
Thank you for your comment,
Could you please forward us the e-mails in question so that we can investigate as to why you did not receive a response. Kindly send them to : ***
Did you know that when placing an order, you'll receive an estimate of when shipment can be expected. We'll then send you a further notification once your order has been shipped.
Your order has already been invoiced out to you and will be shipped off tomorrow, for delivery on Friday, a few days earlier than estimated :)
Please accept our apologies for the inconvenience suffered and we hope you'll be thrilled with your new device.
Kind Regards
Orange South Africa