No feedback

Item: Orange South Africa
Rating: 2
Author: Mark S

I was hoping to order a specific product. On 26 December 2015, I sent and e-mail to [Email Removed] which read: It says stock expected in 9 days. Could I pre-order? No answer. On 1 January 2016, I added to the e-mail: It now says in 11 days. No reply. On 5 January 2016, I added: WHAT THE HELL??? Stock expected in 20 days. No feedback. On the morning of 13 January 2016, I added: The product is now \out of stock". I am going to Hello Peter consumer complaint website as this is unacceptable. No answer. """

Helpful (0)

Replies (1)

Orange South Africa's replyOfficial

18 Jan 2016, 11:07

Hello mrk,

Thank you for your comment,

Please accept our apologies for the lack of assistance received,

We have been made aware of issues arising from users making use of free e-mail accounts not filtering through into our ticketing system.

Please could you forward the correspondence in question to : *** so we can investigate and assist.

Kind Regards

Orange South Africa

Orange South Africa's reply18 Jan 2016, 11:07

Official