No Delivery since December 2014

In December 2014 just before Xmas, I ordered a refurbished nexus tablet from the Orange online store. <br> I waited and waited for my order to be delivered until i decided to collect my order from Sunninghill (Warehouse).<br> The goods was damaged. I was told to return the device of which i did. The last communication i got from Orange was they're still evaluating and that was it.<br> <br> The lack of customer service and feedback from Orange is appalling. anyway, two months down the line,i am still waiting for my replacement. No communication whatsoever from Orange about my replacement. I don't want my order anymore, i just want my refund. I will NEVER buy from orange.