BV
Burger V
1 reviews | Active since Oct 2015
08 Oct 2015, 08:19
NO DELIVERY IN TIME GIVEN
Phone purchased 28 Sep with waiting period of 8 days - order to be delivered as confirmed on their website on 6 Oct - extended waiting period of 10 days followed - today the waiting period is another 12 days. And they have already taken my money. Bad service!
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Replies (1)
Orange South Africa's replyOfficial
13 Oct 2015, 14:56Hello Burger_Visser,
Thank you for your comment,
Our website provides estimates which are in the majority of items accurate, it is a rare occurrence where the demand and availability of a device can change so rapidly that cause the estimate to extend beyond what is initially quoted.
We're terribly sorry about this, at this stage, there is no alternative other than for us to wait for the device to be supp**** by the distributor. In the event, you're unable to wait, we would offer you a full refund.
Thank you for your patience and understanding,
Kind Regards,
Orange South Africa
Thank you for your comment,
Our website provides estimates which are in the majority of items accurate, it is a rare occurrence where the demand and availability of a device can change so rapidly that cause the estimate to extend beyond what is initially quoted.
We're terribly sorry about this, at this stage, there is no alternative other than for us to wait for the device to be supp**** by the distributor. In the event, you're unable to wait, we would offer you a full refund.
Thank you for your patience and understanding,
Kind Regards,
Orange South Africa
Orange South Africa's reply13 Oct 2015, 14:56
Official
Hello Burger_Visser,
Thank you for your comment,
Our website provides estimates which are in the majority of items accurate, it is a rare occurrence where the demand and availability of a device can change so rapidly that cause the estimate to extend beyond what is initially quoted.
We're terribly sorry about this, at this stage, there is no alternative other than for us to wait for the device to be supp**** by the distributor. In the event, you're unable to wait, we would offer you a full refund.
Thank you for your patience and understanding,
Kind Regards,
Orange South Africa
Thank you for your comment,
Our website provides estimates which are in the majority of items accurate, it is a rare occurrence where the demand and availability of a device can change so rapidly that cause the estimate to extend beyond what is initially quoted.
We're terribly sorry about this, at this stage, there is no alternative other than for us to wait for the device to be supp**** by the distributor. In the event, you're unable to wait, we would offer you a full refund.
Thank you for your patience and understanding,
Kind Regards,
Orange South Africa