AL
Andre L
1 reviews | Active since Mar 2009
03 Mar 2015, 19:38
My parcel missing fedex!!!!
Order 4ca85f3217f6<br> After also waiting for much longer for the order to be shipped as similar complaint as most hello peter complaints i was eventualy told that parcel is now shipped.<br> 5 days later after many a email and phone calls, Fedex tells me that my parcel is missing and probably ******!!!!<br> If only i checked with Hello Peter first i would have noticed all the complaints and would never have placed the order!!!<br> Orange you owe me R3411.00<br> Refund me immediately
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Orange South Africa's replyOfficial
11 Mar 2015, 13:10Hello ultra2,
Thank you for your comment.
We're sorry that your parcel was lost at the hands of our service partner, FedEx. It is an extremely rare scenario but we can assure you all parcels are fully insured in the event of a loss occurring.
We note your refund request has been received and processed accordingly.
We'd like to apologise again for the inconvenience suffered as a result of this unexpected event.
Kind Regards,
Orange South Africa
Thank you for your comment.
We're sorry that your parcel was lost at the hands of our service partner, FedEx. It is an extremely rare scenario but we can assure you all parcels are fully insured in the event of a loss occurring.
We note your refund request has been received and processed accordingly.
We'd like to apologise again for the inconvenience suffered as a result of this unexpected event.
Kind Regards,
Orange South Africa
Orange South Africa's reply11 Mar 2015, 13:10
Official
Hello ultra2,
Thank you for your comment.
We're sorry that your parcel was lost at the hands of our service partner, FedEx. It is an extremely rare scenario but we can assure you all parcels are fully insured in the event of a loss occurring.
We note your refund request has been received and processed accordingly.
We'd like to apologise again for the inconvenience suffered as a result of this unexpected event.
Kind Regards,
Orange South Africa
Thank you for your comment.
We're sorry that your parcel was lost at the hands of our service partner, FedEx. It is an extremely rare scenario but we can assure you all parcels are fully insured in the event of a loss occurring.
We note your refund request has been received and processed accordingly.
We'd like to apologise again for the inconvenience suffered as a result of this unexpected event.
Kind Regards,
Orange South Africa