1 reviews | Active since Dec 2015
Most pathetic online store in South Africa
<p>I ordered something form this online store. Firstly there online system does not even work. They take your money but dont place the order.</p> <p> </p> <p>When you phone them they make there problem yours. There staff is not helpfull or friendly and when you want your money back they expect you to wait 5 days.</p>
Hello Maryke,
Thank you for your comment,
We're sorry to hear about the issue you've encountered. It is most certainly not a commonality. The system is automated so once payment is processed, the order number is generated automatically.
Where this does not happen, we need to investigate the matter.
We're sorry to receive your feedback on our team, we would like more information concerning this and would appreciate you providing some further details around the statements you have made.
Please get in touch with us via e-mail : contact dot za at orange dot com
A refund can take up to 5 days, this is due to the processing times between the banks, we don't have any control over this unfortunately. We do acknowledge it's frustrating :)
We look forward to hearing from you,
Kind Regards
Orange South Africa
Hello Maryke,
Thank you for your comment,
We're sorry to hear about the issue you've encountered. It is most certainly not a commonality. The system is automated so once payment is processed, the order number is generated automatically.
Where this does not happen, we need to investigate the matter.
We're sorry to receive your feedback on our team, we would like more information concerning this and would appreciate you providing some further details around the statements you have made.
Please get in touch with us via e-mail : contact dot za at orange dot com
A refund can take up to 5 days, this is due to the processing times between the banks, we don't have any control over this unfortunately. We do acknowledge it's frustrating :)
We look forward to hearing from you,
Kind Regards
Orange South Africa
Go and read all the reviews about your company on hellopeter. You system never works and you take everyones money.
Go and read all the reviews about your company on hellopeter. You system never works and you take everyones money.