1 reviews | Active since Nov 2015
LG G watch R
On the website when I ordered the LG G watch R it said ship with in two day's. After I paid it said expected 6 days for delivery, then after almost two weeks I still did not have my watch and orange just said they looking into it. After a while they said they are having problems with there supplier and that they will refund me. It's been 5 working day's now and I still have not even received my refund for the watch.<br> Bad service is not even the right way of describing the service that I am getting from orange, there is just no service.<br> I was looking so forward to this watch and now I made peace with it but now they can't even refund me my money which I paid in full when I ordered the watch.<br> <br> If I can give anyone advice out there, never buy from orange......
Thank you for your comment,
We're sorry to receive your feedback, it's a extremely rare occurrence where the product availability is incorrect at the time of order. Our system does reflect live availability however in rare occurrences, a delay in sync can happen.
We note your refund was issued within 2 working days of the request being validated, it can however take up to 5 working days for the funds to appear back in your account depending on your issuing bank.
Please let us assure you, your incident is of a rare nature and we remain at your disposal should you require any further assistance.
Kind Regards,
Orange South Africa
Thank you for your comment,
We're sorry to receive your feedback, it's a extremely rare occurrence where the product availability is incorrect at the time of order. Our system does reflect live availability however in rare occurrences, a delay in sync can happen.
We note your refund was issued within 2 working days of the request being validated, it can however take up to 5 working days for the funds to appear back in your account depending on your issuing bank.
Please let us assure you, your incident is of a rare nature and we remain at your disposal should you require any further assistance.
Kind Regards,
Orange South Africa