1 reviews | Active since Jun 2010
Items not in stock but displayed as in stock
I ordered White Sony Xperia Z3 from [URL Removed] I wanted Black but I had to settle for White because the Black out of stock and only white was available, now after I have made payment on Monday 18 May 2015 the Order tracking system indicate that they are awaiting stock for white Sony Xperia Z# expected 9 days. <br> <br> And now the website indicate that they have 11 Sony Xperia Z3 Black in stock, and white Sony Xperia Z3 is out of stock, but this is surprising because when I pay the white one was in stock and now I have to wait a further 9 days for the stock. I mean I would have ordered the Black one if I wanted to wait that long. <br> <br> It is high time you fix your system or because I paid knowing that you guys got the item in stock, but it seems the item was never in stock. I am really not impressed and I won't trust the information is displayed on the website at all
Thank you for your comment,
We're sorry that your preferred color choice was not available at the time of ordering, unfortunately the availability can change rapidly and we ensure at all times that we communicate the latest availability on the site.
The information you received is absolutely correct, you'll note that on the product page when you ordered, the item showed the quantity that was in stock and further displayed the location of the stock (European Warehouse) alongside and estimate of 8 working days as to when you could expect shipment.
This would support why your status would then display as \Awaiting Stock\" as the item is transferred from Europe to South Africa once the order has been placed :)
Thank you for your comment,
We're sorry that your preferred color choice was not available at the time of ordering, unfortunately the availability can change rapidly and we ensure at all times that we communicate the latest availability on the site.
The information you received is absolutely correct, you'll note that on the product page when you ordered, the item showed the quantity that was in stock and further displayed the location of the stock (European Warehouse) alongside and estimate of 8 working days as to when you could expect shipment.
This would support why your status would then display as \Awaiting Stock\" as the item is transferred from Europe to South Africa once the order has been placed :)