JM
Jay-Allen Morris
1 reviews | Active since Jan 2014
03 Aug 2015, 17:24
I'm so confused?? Communication is poor
So just about a month ago I sent my phone away for repairs with the understanding that it would take +-1 month. Friday I mailed to ask for progress and I was told via email that my phone is repaired but \We are sorry but we do not yet have an approximate timescale.."and that I should check back on Monday (today). I mailed today and then received \""I am very sorry"
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Orange South Africa's replyOfficial
04 Aug 2015, 13:06Hello n1njajam,
Thank you for your comment,
Sorry for the delay in your feedback being provided.
We've investigated with the team concerned and have been advised the matter has been dealt with.
Thank you for your patience and please accept our apologies for the delay.
Kind Regards,
Orange South Africa
Thank you for your comment,
Sorry for the delay in your feedback being provided.
We've investigated with the team concerned and have been advised the matter has been dealt with.
Thank you for your patience and please accept our apologies for the delay.
Kind Regards,
Orange South Africa
Orange South Africa's reply04 Aug 2015, 13:06
Official
Hello n1njajam,
Thank you for your comment,
Sorry for the delay in your feedback being provided.
We've investigated with the team concerned and have been advised the matter has been dealt with.
Thank you for your patience and please accept our apologies for the delay.
Kind Regards,
Orange South Africa
Thank you for your comment,
Sorry for the delay in your feedback being provided.
We've investigated with the team concerned and have been advised the matter has been dealt with.
Thank you for your patience and please accept our apologies for the delay.
Kind Regards,
Orange South Africa