GB
Greg B

1 reviews | Active since Jul 2015

16 Jul 2015, 16:01

Great service

I have never dealt with the Orange Online store, but I saw a great deal and went for it. In my haste, I accidently stated that I wanted to collect in Cape Town, but I actually needed it delivered to Pretoria instead. Called Vladimir at Orange and he informed me that I should pay R65.00 via EFT and the money will be allocated to my order. Another order I had placed had cancelled items on (due to Orange not importing the items), he was quick to come back to me requesting my banking details to do the refund. I asked if I could update my current order and pay with my credit balance and he was more than willing to assist. Great guy, great attitude! Thank you for all the help Vlad!

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Replies (1)
Orange South Africa
Orange South Africa's reply26 Jul 2015, 13:36
Official
Hello GMan 27,

Thank you for your comment,

We're pleased you found a great deal and further pleased to receive your comments concerning your interaction with a member of our Customer Service team.

We look forward to being of service to you in the near future,

Kind Regards,

Orange South Africa