1 reviews | Active since Apr 2015
Great Customer Service from Orange
It has been months since I received my order and complained initially about the delays from Orange South Africa. However to provide an update for other users, my initial package had been delayed due to uncontrollable circumstances (the courier vehicle being hijacked in transit which is what I was told).<br> But I must commend the staff at Orange because even though there was a lot of back and forth communication they never became frustrated or impatient but always kept me informed of what was happening at my request.<br> Understandably when you have to wait for stock from overseas it may take some time but I am sure this is not always the case.<br> I've enjoyed my current phone for a few months now and am looking towards Orange again for my next device simply because of their help, friendliness and great customer service.
Thank you for your comment,
We really appreciate you taking the time to post updated feedback on your experience with us and would like to thank you for the patience you exercised whilst your issue was being attended to, and resolved.
We look forward to seeing you again soon :)
Kind Regards
Orange South Africa
Thank you for your comment,
We really appreciate you taking the time to post updated feedback on your experience with us and would like to thank you for the patience you exercised whilst your issue was being attended to, and resolved.
We look forward to seeing you again soon :)
Kind Regards
Orange South Africa
