Goods not delivered, customer service non-existent

I ordered a phone and a separate charging cable more than a month ago (27 March). The phone arrived and a few days later some SDRAM cards, which should have been delivered to someone else. I immediately contracted customer support to let them know what had happened and didn't hear anything for weeks despite regularly following up via email.<br> Nearly a month later I received a call from the warehouse in Sandton saying they had just been informed that there was a delivery mix-up. How can it possibly be that it took a month to even communicate that you still hadn't delivered part of my order?<br> I still don't have part of my order, although it has been paid in full and my emails to customer are now just ignored. You have made errors in delivering what was ordered and paid for, yet you seem to have no interest in resolving the problem promptly and do not provide any official channel through which to address these issues.<br> Given my experience and those of others on Hello Peter, it seems customer to should stay far away from your organisation.