Give MY Money Back!!!

I am so disappointed at the LET-DOWN of Orange Store, I ordered an item online and paid for the item under the advise that it will take 08 days to be delivered to me, I called 08 days later only to be told that I needed to wait for the following week for the delivery to South Africa, so I cancelled the order as was unnecessary if I could purchase the item at one of the stores selling the device.<br> on 09 June I cancelled the order and was told that the refund will be in my account on 15 June. I called on 15 June and they giving me excuses that the refund is a manual process and is not automatic. They refused to put me to the account department they called the manager who just apologized over and over again. Nothing was accomplished with his apologies. All I want is my money.<br> every time I call the number is diverted to a call center which I think is in a different country because at 15h30 they still saying Good-Morning and the level of understanding is compromised. Please Refund me, im tired of chasing after my own money !!!<br> People responsible :<br> Kaloyan Stoyanov<br> Stoyan Stoyanov <br> Ralitsa Tsolova <br> [Email Removed] <br> [Email Removed]<br> [Email Removed]