RR
Ryan R
1 reviews | Active since Aug 2015
13 Aug 2015, 23:18
From never wanting to use Orange again to a happy
I had a terrible experience with the returns department at Orange as it took the department more than a month to give me any feedback on the status of my repairs and this took place after I contacted them requesting feedback. I eventually got some feedback from the support department and got in contact with Bruce Heilbron. Ever since I have been liaising with him, I have had more than adequate feedback on the status of my affairs with Orange and I would like this to be known publicly. If it had not been for the assistance Bruce has given me I would not have ever recommended Orange to anyone again. <br> <br> Thank you Bruce for turning my complaint into a compliment.
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Replies (1)Orange South Africa's replyOfficial
20 Aug 2015, 15:20Hello Ramedies1234,
Thank you for your comment,
We're pleased to receive your updated feedback. We're well aware our Returns has required a significant amount of improvement and as we've introduced new measures, your feedback is a testament to that.
Kind Regards,
Orange South Africa
Thank you for your comment,
We're pleased to receive your updated feedback. We're well aware our Returns has required a significant amount of improvement and as we've introduced new measures, your feedback is a testament to that.
Kind Regards,
Orange South Africa
Orange South Africa's reply20 Aug 2015, 15:20
Official
Hello Ramedies1234,
Thank you for your comment,
We're pleased to receive your updated feedback. We're well aware our Returns has required a significant amount of improvement and as we've introduced new measures, your feedback is a testament to that.
Kind Regards,
Orange South Africa
Thank you for your comment,
We're pleased to receive your updated feedback. We're well aware our Returns has required a significant amount of improvement and as we've introduced new measures, your feedback is a testament to that.
Kind Regards,
Orange South Africa
