HL
Herman L

1 reviews | Active since Oct 2014

03 Jun 2016, 07:33

Faster Warranty service than local shops

<p>Bought a Motorola Moto G in Dec15. Great phone! However, after upgrading to Marshmallow, it died. Phoned Orange helpdesk. Courier was at my door next morning to pick up. Brand new phone delivered 3 days later. </p> <p>Great service Orange. South African companies can learn a lesson about customer service from you. </p> <p> </p> <p> </p>

0
Replies (1)
Orange South Africa
Orange South Africa's reply06 Jun 2016, 12:02
Official

Hello Herman,

Thank you for your compliment,

We're pleased that your matter was resolved to your satisfaction, we understand how frustrating it can be when your device becomes problematic and we always ensure we can do our utmost to minimize this for you.

We look forward to being of service to you again in the not too distant future,

Kind Regards

Orange South Africa