MM
Michael M
1 reviews | Active since Jan 2015
29 Jan 2015, 11:28
False advertising, Useless service
I Have ordered my phone 3 weeks ago. On the website, they state 5 days for shipping. Obviously no phone has been received.<br> <br> I have had no contact at all. <br> <br> I called the call centre 4 times they have all given me different stories about customs and where the phone is.<br> <br> I am starting to feel that they actually are a **** company that takes your money and no product is given.<br> <br>
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Replies (1)
Orange South Africa's replyOfficial
29 Jan 2015, 11:41Hello Michaelm15,
Thank you for your comment,
Please accept our apologies for the delay suffered in dispatching of your order.
Unfortunately we have been encountering delays with customs in Johannesburg which have subsequently caused a delay in orders being dispatched.
Please could you send us your order reference via e-mail to : *** so that we may monitor the progress until this matter is resolved.
Kind Regards,
Orange South Africa
Thank you for your comment,
Please accept our apologies for the delay suffered in dispatching of your order.
Unfortunately we have been encountering delays with customs in Johannesburg which have subsequently caused a delay in orders being dispatched.
Please could you send us your order reference via e-mail to : *** so that we may monitor the progress until this matter is resolved.
Kind Regards,
Orange South Africa
Orange South Africa's reply29 Jan 2015, 11:41
Official
Hello Michaelm15,
Thank you for your comment,
Please accept our apologies for the delay suffered in dispatching of your order.
Unfortunately we have been encountering delays with customs in Johannesburg which have subsequently caused a delay in orders being dispatched.
Please could you send us your order reference via e-mail to : *** so that we may monitor the progress until this matter is resolved.
Kind Regards,
Orange South Africa
Thank you for your comment,
Please accept our apologies for the delay suffered in dispatching of your order.
Unfortunately we have been encountering delays with customs in Johannesburg which have subsequently caused a delay in orders being dispatched.
Please could you send us your order reference via e-mail to : *** so that we may monitor the progress until this matter is resolved.
Kind Regards,
Orange South Africa