Extremely Bad Service from Orange

Item: Orange South Africa
Rating: 2
Author: David B

So I ordered a phone from Orange on the 28 March, the product was still in stock when placing my order but they went out of stock and I was advised on the 31 March that I will get the product in 14 days, then on the 6 April, I got a mail stating that the product is arriving in their European warehouse <br> \ We would like to inform you that your product is arriving today in the European warehouse

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Replies (1)

Orange South Africa's replyOfficial

15 Apr 2015, 12:32

Hello davwise,

Thank you for your comment,

Please accept our apologies for the issues encountered in completing your order.

In some cases, estimates can be delayed without prior notice and we can understand the frustration this can no doubt cause.

Unfortunately in cases where no alternative version or reasonable switch product is available, a cancellation is proposed.

Thank you for your understanding,

Kind Regards,

Orange South Africa

Orange South Africa's reply15 Apr 2015, 12:32

Official