1 reviews | Active since Nov 2010
Don't do business with these people. *******.
From Buyer - Danie Bredenhann2015/03/24 02:57 PDT<br> I did send the item back for repairs. 5 weeks later after I made numerous phone calls to Orange they said they are going to refund me. Almost 3 weeks later and still no refund. Pitiful service from them.<br> <br> Orange S.A. denied Danie Bredenhann's request for a $99.36 USD refund.<br> 2015/03/31 09:00 PDT<br> From Seller - Orange S.A.2015/03/31 09:00 PDT<br> Unable to refund via Paypal as PP<br> <br> only allows refunds up to 60 days.<br> <br> Customer has been advised of this<br> <br> From Buyer - Danie Bredenhann2015/03/31 14:07 PDT<br> Yet you have sent me mails stating you will refund me. How will I get my money back from you now? I do not want a voucher as I have already bought a new tablet elsewhere, so refund me any way you see fit, just do it before the end of this Thursday. It has been 3 months now.<br> <br> From Buyer - Danie Bredenhann2015/03/31 14:09 PDT<br> And also you have not sent me any mail regarding this not being able to refund me.
Thank you for your comment.
Please accept our apologies for the difficulty you experienced obtaining a refund via Paypal. Unfortunately Paypal only allows refunds up to 60 days after your original order was placed.
We note you have since been refunded via Bank Transfer as a result of this,
Once again, we're really sorry for the inconvenience caused, our Customer Service team have been re-briefed on this specific issue to avoid such a repeat in future.
Kind Regards,
Orange South Africa
Thank you for your comment.
Please accept our apologies for the difficulty you experienced obtaining a refund via Paypal. Unfortunately Paypal only allows refunds up to 60 days after your original order was placed.
We note you have since been refunded via Bank Transfer as a result of this,
Once again, we're really sorry for the inconvenience caused, our Customer Service team have been re-briefed on this specific issue to avoid such a repeat in future.
Kind Regards,
Orange South Africa
