KG
Kenneth G

1 reviews | Active since Apr 2012

20 Jan 2016, 16:01

Design flawed accessories

Purchased a new leather pouch for a Samsung Galaxy S6. The pouch depresses the power button continuously. I have written a half dozen emails requesting a return but a week later i have had absolutely no response.

0
Replies (1)
Orange South Africa
Orange South Africa's reply20 Jan 2016, 17:58
Official
Hello kgm,

Thank you for contacting us,

Please accept our apologies for the lack of response received.

We have been experiencing an issue with our Customer Service e-mail address where certain e-mails are not populated into our support-system despite an auto-response being created.

Could you please get in touch via *** to allow us to assist and resolve the issue

Kind Regards

Orange South Africa