DK
Dirk K
1 reviews | Active since Jan 2011
17 Feb 2015, 15:38
Delivered as promised
Order 51v6-5f12-2650<br> <br> I ordered a Samsung phone from the Orange online store and it showed that the phone usually ships in 6 working days. The phone was shipped on day 6 and I received it the next day.<br> <br> Thank you for great prices and a wide selection of phones.<br> <br> The only thing to maybe look into is that I tracked the phone online and after 3 days it said is was in stock and then again switched to waiting for stock. As numerous people complained about this, I was prepared and waited for the 6 working days for the order to be completed. <br> <br> Otherwise I am happy with my purchase as a returning customer.
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Orange South Africa's replyOfficial
23 Feb 2015, 10:31Hello neelix,
Thank you for your comment,
We're pleased your phone was delivered on time as initially estimated.
We continue to improve our delivery times and are working on getting products delivered even quicker in the future.
We are also making changes to the order tracking environment to allow for more clear information to be displayed, specifically noting the inconsistency you've mentioned.
We look forward to your return,
Kind Regards,
Orange South Africa
Thank you for your comment,
We're pleased your phone was delivered on time as initially estimated.
We continue to improve our delivery times and are working on getting products delivered even quicker in the future.
We are also making changes to the order tracking environment to allow for more clear information to be displayed, specifically noting the inconsistency you've mentioned.
We look forward to your return,
Kind Regards,
Orange South Africa
Orange South Africa's reply23 Feb 2015, 10:31
Official
Hello neelix,
Thank you for your comment,
We're pleased your phone was delivered on time as initially estimated.
We continue to improve our delivery times and are working on getting products delivered even quicker in the future.
We are also making changes to the order tracking environment to allow for more clear information to be displayed, specifically noting the inconsistency you've mentioned.
We look forward to your return,
Kind Regards,
Orange South Africa
Thank you for your comment,
We're pleased your phone was delivered on time as initially estimated.
We continue to improve our delivery times and are working on getting products delivered even quicker in the future.
We are also making changes to the order tracking environment to allow for more clear information to be displayed, specifically noting the inconsistency you've mentioned.
We look forward to your return,
Kind Regards,
Orange South Africa