gK
gerrit K
1 reviews | Active since Sept 2009
16 Jul 2015, 07:56
Complaint of 10 July resolved
After my report of Friday, 10 July, Orange resolved the matter promptly and I received Fedex delivery of the package first thing on Monday morning.<br> This was the 5th phone our company has brought through Orange and we will continue to use them as a cost effective and efficient supplier.<br> <br>
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Orange South Africa's replyOfficial
26 Jul 2015, 13:46Hello gerritk35,
Thank you for your comment,
Please accept our apologies for your matter needing to be escalated into a complaint,
We're pleased it was resolved shortly after the initial report and would like to thank you for your understanding in this regard.
Kind Regards,
Orange South Africa
Thank you for your comment,
Please accept our apologies for your matter needing to be escalated into a complaint,
We're pleased it was resolved shortly after the initial report and would like to thank you for your understanding in this regard.
Kind Regards,
Orange South Africa
Orange South Africa's reply26 Jul 2015, 13:46
Official
Hello gerritk35,
Thank you for your comment,
Please accept our apologies for your matter needing to be escalated into a complaint,
We're pleased it was resolved shortly after the initial report and would like to thank you for your understanding in this regard.
Kind Regards,
Orange South Africa
Thank you for your comment,
Please accept our apologies for your matter needing to be escalated into a complaint,
We're pleased it was resolved shortly after the initial report and would like to thank you for your understanding in this regard.
Kind Regards,
Orange South Africa