Cant deliver on time

Item: Orange South Africa
Rating: 2
Author: Mohammed W

I ordered a device from Orange.The agent said the device will arrive in South Africa on Thursday.Thursday I called to confirm and agent said they dont know when it will arrive so they cant tell me when I will get it.<br> Horrible service every agent gives you a different answer

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Replies (1)

Orange South Africa's replyOfficial

12 May 2015, 13:49

Hello mowadie,

Thank you for your comment,

We've investigated your order which was placed on the 3rd of May with a corresponding 6 working day estimate.

We have found that your order arrived on time and was ready for collection within the estimate provided.

Please accept our apologies for the conflicting information provided, this issue has been addressed with the Customer Service agent concerned.

Kind Regards,

Orange South Africa

Orange South Africa's reply12 May 2015, 13:49

Official