cant decide stock/no stock

I placed an order online via credit card. The state clearly showed in stock. After making payment it gets updated to no stock. 7 days later it says in stock waiting to be packed. That evening it says shipped. The next day it says no stock. Stock expected in 6 days. Finally stock arrives and it says shipped. Now they say parcel was ****** I need to wait another 8 working days. When I ask for a refund... I get told I must wait 5 business days because I paid by bank transfer... What bs is this?. I clearly paid by credit card. What is the issue? <br> After the parcel is ****** I get told that they are processing an urgent delivery. That urgent delivery takes longer than normal delivery. How does that work? <br> I want my order today or I want a refund immediately because I paid you immediately.