MB
Michelle B

1 reviews | Active since Apr 2018

14 Mar 2024, 12:02

Fantastic Service

I sent an email to about 6 optometrists, including Optique in Tokai, with my previous prescription, my preferred frame and asked a number of questions, including requesting a quote that included lens thinning and anti-glare, as I wanted to ensure I was dealing with someone who could understand what my "problems" were and deal with it accordingly. One optometrist responded with an emailed "generic" quote and not answering my specific questions, no response from 4 others, but ***meda of Optique Tokai called me to answer my questions, gave me clarity on some things and ultimately gave me confidence to use their services. And I am glad I did. The optometrist Zemvelo was professional and definitely gave me confidence in her abilities. Shane assisted brilliantly with my frame selection and subsequent handling of my account. And even nicer surprise was getting a consultation report via sms that I could download. I will definitely use their services again.

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Replies (1)
Optique Optometrists
Optique Optometrists's reply11 Jul 2024, 15:59
Official
Hi Michelle

Thank you for sharing your amazing experience with us.
It warms our hearts  to read this delightful review and to know how happy you are.

Regards
The Optique Team