EL
Ebrahim L
1 reviews | Active since Apr 2013
13 Nov 2024, 09:07
Bad service is what we offer
Optique branch in Sandton terrible it’s bad. Had opticals done at a huge cost bad quality and wrong. Three weeks later a still not sorted out told my the store lady it’s my fault I should have complained when i collected on collection no one assisted just gave us the glasses. Very unprofessional and terrible also the time frame for collection is not true
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Replies (2)
Optique Optometrists's replyOfficial
13 Nov 2024, 09:53Good Day Mr Ebrahim Laher
We are extremely sorry to hear about your bad experience.
I did personally speak to you a few minutes ago, and explained that Optiques resident optometrist will still see you today. I have spoken to her to make sure that everything will be checked properly because WE do want you to be happy.
We are very sorry, and I will be in touch with you.
Kind Regards
The Optique Team
We are extremely sorry to hear about your bad experience.
I did personally speak to you a few minutes ago, and explained that Optiques resident optometrist will still see you today. I have spoken to her to make sure that everything will be checked properly because WE do want you to be happy.
We are very sorry, and I will be in touch with you.
Kind Regards
The Optique Team
Optique Optometrists's reply13 Nov 2024, 09:53
Official
Good Day Mr Ebrahim Laher
We are extremely sorry to hear about your bad experience.
I did personally speak to you a few minutes ago, and explained that Optiques resident optometrist will still see you today. I have spoken to her to make sure that everything will be checked properly because WE do want you to be happy.
We are very sorry, and I will be in touch with you.
Kind Regards
The Optique Team
We are extremely sorry to hear about your bad experience.
I did personally speak to you a few minutes ago, and explained that Optiques resident optometrist will still see you today. I have spoken to her to make sure that everything will be checked properly because WE do want you to be happy.
We are very sorry, and I will be in touch with you.
Kind Regards
The Optique Team
Optique Optometrists's replyOfficial
15 Nov 2024, 13:32Good Day Mr Ebrahim Laher
We trust that you are happy with your glasses now. Our optometrist did do an adjustment to your frame that fits much better now.
Regards
The Optique Team
We trust that you are happy with your glasses now. Our optometrist did do an adjustment to your frame that fits much better now.
Regards
The Optique Team
Optique Optometrists's reply15 Nov 2024, 13:32
Official
Good Day Mr Ebrahim Laher
We trust that you are happy with your glasses now. Our optometrist did do an adjustment to your frame that fits much better now.
Regards
The Optique Team
We trust that you are happy with your glasses now. Our optometrist did do an adjustment to your frame that fits much better now.
Regards
The Optique Team