PB
Pieter B

1 reviews | Active since May 2011

25 Mar 2016, 12:23

Unwanted Billing - Opera Telecom Services

On my Vodacom account dated 03/03/2016 appears an irregular charge for Content Services: Data Usage to the amount of R950,01. My regular fixed monthly subscription is R149, so you will realize how shocked I am for receiving an account of R1 099,01. My track record shows that I have been paying R149 for years, never to exceed or add any unwanted costs.<br> Upon enquiry at Vodacom Service Centre, Century City, I learnt that I was unknowingly subscribed to Oprah Telecom Services for a SX6 service, meaning the right to download/stream videos at a cost of R50 per day. I have no streaming facility and a CAP limitation of 3 Gig per month for basic internet functions.<br> I have absolutely no recollection of subscribing to the service as I am a 69 year old pensioner without a pension and in no position to afford such luxuries.<br> Since this unhappy incident, I have learnt that there are numerous complaints filed at consumer complaint platforms against this ********** practice, because Opera *******ly harvest cell phone numbers for other purposes and then disguise a **** to get you to approve of the service without knowing that you are subscribing to a service. I did not download any videos.

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