NEVER SUSCRIBED

IS THERE NO HELP FOR THIS ******** SUBSCRIPTION THAT CAME MY ATTENTION 20 DAYS AFTER IT SUPPOSIBLY BEEN ACTIVATED. AFTER PHONING VODACOM, THEY SAID IT WAS A SUBSCRIPTION SENDING ME VIDEOS WHICH I NEVER RECEIVED IN ANY CASE. I WILL NOT PAY THIS MONEY AND WILL CERTAINLY TAKING THIS FURTHER AS THIS COMPANY NEVER REPLIES OR ANSWER THEY CALLS