Opentel operates like a circus

I app**** for fibre Internet in February and we are going towards May and no installation done to date. Contract was signed and submitted and everytime I follow up, Openserve is blamed for the delay, yet nobody cares to follow up. They don't care a bit about service to a client, and not phased by unhappiness of a client. Suppose that's how they operate, sell their products and to hell with the client thereafter.