MD
Mapula D
1 reviews | Active since May 2013
22 Jun 2022, 10:58
Worst service of all times!
I lodged a claim with Ooba Insurance on 02 June 2022. Its now 20 days later, no sign of a service provider, no feedback on the claim, no response to emails. When I call, I'm told Musa Rooi from Brolink will call me back. All they do best is to debit my account. It's been 10 years of payments, and boom - they can't even assist with a claim? WOW!
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Replies (1)
oobainsure's replyOfficial
22 Jun 2022, 11:20Dear Mapula
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
ooba insure
oobainsure's reply22 Jun 2022, 11:20
Official
Dear Mapula
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards,
ooba insure
ooba insure