SM
Sonia M
1 reviews | Active since Feb 2022
06 Apr 2024, 08:56
Worst insurance even even now they still don’t have the answer . It take them 3 weeks to approve simple things imagine if it was roof I will be sleeping outside. Their service is very poor they Dnt have clientele
On Monday 18 March 2024 I logged a claim for a bath tube that is cracked and my build-in stove that is not working
They’ve sent the assessor the following day even today I’m still waiting for feedback I ******* to contact them several times but they taking me pillar to post
Worst insurance ever
Helpful (0)
Replies (2)0
Replies (2)
oobainsure's replyOfficial
07 Apr 2024, 15:35Dear Sonia
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply07 Apr 2024, 15:35
Official
Dear Sonia
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
SM
Sonia M's updateReviewer Update
08 Apr 2024, 15:19Ooba is such a ******* they **** their client
My claim was not approved
“1.This is an exclusion on your policy as per section 2.2 of your Buildings Protector Policy
My claim was not approved
“1.This is an exclusion on your policy as per section 2.2 of your Buildings Protector Policy
The repairs are therefore of your own”
according to them and I only received policy documents without policy wording I have no idea what they are talking about ooba is such a *******
I wouldn’t recommend it to anyone
according to them and I only received policy documents without policy wording I have no idea what they are talking about ooba is such a *******
I wouldn’t recommend it to anyone
SM
Sonia M's update08 Apr 2024, 15:19
Reviewer Update
Ooba is such a ******* they **** their client
My claim was not approved
“1.This is an exclusion on your policy as per section 2.2 of your Buildings Protector Policy
My claim was not approved
“1.This is an exclusion on your policy as per section 2.2 of your Buildings Protector Policy
The repairs are therefore of your own”
according to them and I only received policy documents without policy wording I have no idea what they are talking about ooba is such a *******
I wouldn’t recommend it to anyone
according to them and I only received policy documents without policy wording I have no idea what they are talking about ooba is such a *******
I wouldn’t recommend it to anyone