IO
Irene O
1 reviews | Active since Oct 2018
28 Mar 2020, 11:35
Worst home insurance ever
This is the worst home insurance ever. Our geyser burst on Thursday and we have been struggling for 3 days now to get help from Ooba to fix it. We spoke to more than 5 different consultants without any success.
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Replies (2)
oobainsure's replyOfficial
30 Mar 2020, 14:18Afternoon Irene, Thank you for bringing this matter to our attention. We shall investigate the matter.
oobainsure's reply30 Mar 2020, 14:18
Official
Afternoon Irene, Thank you for bringing this matter to our attention. We shall investigate the matter.
oobainsure's replyOfficial
31 Mar 2020, 09:13Dear Ms. O’Kelly
We confirm that your geyser is under warranty and therefore the Agents who hold the warranty will attend to the geyser as is mentioned in your policy wording.
Trusting this will be resolved soon.
Kind Regards
oobainsure's reply31 Mar 2020, 09:13
Official
Dear Ms. O’Kelly
We confirm that your geyser is under warranty and therefore the Agents who hold the warranty will attend to the geyser as is mentioned in your policy wording.
Trusting this will be resolved soon.
Kind Regards