Worst experience ever

Item: oobainsure
Rating: 1
Author: Jessica L

Worst insurance company I have ever dealt with. If you don’t follow up daily you get no response, feedback or assistance. My first claim took 3 months to finalise. My second claim almost a month now. You pay your fees every month but for what? Definitely not service because I’ve received none.

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Replies (1)

oobainsure's replyOfficial

13 Feb 2025, 08:51

Dear Jessica

Please accept our sincere apology for any inconvenience you have experienced.

We will surely investigate the matter and get back to you shortly to ensure that you receive the appropriate service you deserve.

Thanking you for bringing this matter to our attention, and this will surely help us improve our service to you our valued client.

Yours sincerely
ooba insure

oobainsure's reply13 Feb 2025, 08:51

Official