WP
Wynand P
1 reviews | Active since Sept 2019
08 Mar 2024, 11:11
Worst experience ever
Worst experience ever. The call center is outsourced, massive disconnect between the insurer and call center. Claim administrators are not able to provide any decent feedback. No updates about claim or the resolution. Bottom line the service is not worth paying for
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Replies (1)
oobainsure's replyOfficial
08 Mar 2024, 12:04 Dear Wynand
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
oobainsure's reply08 Mar 2024, 12:04
Official
Dear Wynand
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure
Thank you so much for getting in touch with us and bringing the matter to our attention. We are so sorry to hear about your experience and apologize for the inconvenience caused. We have referred your complaint to the relevant department which will be in contact with you shortly to investigate the matter further.
Friendly Regards, ooba insure