RE
Rhona E

1 reviews | Active since Sept 2021

20 Sept 2021, 10:39

Worst experience

Worst service ever!! Please think twice before letting them handle your insurance. They never get back to you regarding your claim. Ooba always escalate emails to another company which never responds to your queries. They do not pay for any claims, always making excuses. U do not need to go through the stress this company puts you through. Do definitely do not go the extra mile fir their customers. Please do your homework snd don't just look for the cheapest insurance for it will cost you dearly in the end.

0
Replies (1)
oobainsure
oobainsure's reply20 Sept 2021, 11:31
Official
 Dear Rhona,  Thank you so much for getting in touch with us and bringing this to our attention.  We are so sorry to hear about your experience and apologies for any inconvenience caused.  We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.  Thank you, ooba insure