What service?????

Absolutely terrible service. I advise anyone to rather just get another insurance company. Takes weeks, well, months for them to provide you with feedback. They don't respond to mails. @Ooba, If Brolink is the problem, then you should seriously get another partner, or close your doors. If this carries on, your existing customers will close your doors for you when they find a different insurance company. I dread if something has to happen and I need urgent assistance, or the house burns down.