What service?

My solar geyser relief valve has been leaking for almost two weeks now and after the service providers replaced the relief valve it leaked again almost immediately. I have been waiting ten days for them to get a new solar geyser and very little to no communication from both the service provider and Ooba. Multiple promises were made. The underwriters for ooba have also made very little effort to assist. I do not recommend Ooba insure, their underwriters or their service providers at all to anyone. They also do not want to help you escalate to get the issue resolved. Very frustrating.